Niantic Support confirmed that a intermittent (occurring at irregular intervals) bug that was preventing some users from seeing PokéStops and Gyms is now fixed.
A number of Trainers has reported this issue with fear of being banned, but it seems it was a server side issue on Niantic’s end. Here’s the official Tweet:
We resolved intermittent server issues preventing some users from seeing PokéStops and Gyms. Thanks for the reports! https://t.co/AKlVbUmDWy
— Niantic Support (@NianticHelp) April 23, 2017
Surprisingly, Niantic has also shared that they read and listen to community feedback, mostly through reddit’s /r/thesilphroad community. This is a nice departure from what we had before, as Niantic’s Support Twitter has been sharing info left and right.
If you were affected by this issue, check again, you should be good now.
P.S. Check and comment on our Generation 3 Theory Crafting here