Trainers! During day one of Pokémon GO Fest 2024 people began reporting a lack of the Special Backgrounds from remote raids. While these Special Backgrounds were intended to be rare, it became clear that there was an issue with them when remoting. It was discovered that those partaking in remote raids were unable to obtain the Special Backgrounds that had been advertised for the event.
Niantic have since investigated and confirmed this issue, and as a result a Timed Research will be given to affected trainers
Trainers, we have completed an investigation which confirmed that Special Backgrounds could not be obtained from remote raids on the first day of Pokémon GO Fest 2024: Global. We apologize for the technical issue which caused this. #PokémonGO
— Niantic Support (@NianticHelp) August 2, 2024
- Impacted Trainers will receive Timed Research that awards encounters with Ultra Beasts and Necrozma with guaranteed Special Backgrounds at a future date.
- Each Trainer will receive research based on the amount of remote raids they did during the first day of Pokémon GO Fest 2024: Global.
- The research granted will award a number of encounters equal to the Special Backgrounds they could have received during the event and will last until December 31, 2025.
The Pokémon impacted by this on Day One of Pokémon GO Fest Global were the following:
We do not yet know when this Timed Research will become available, but we will report back as soon as we have more information!